In addition, each combination of system components had to be certified separately, a total of about 3,000 different certifications, he said.
There are about 800,000 pumps needing to be upgraded, the specification only became finalized in late 2015, and there aren't nearly enough people to install the new systems. Switching over gas pumps is much more difficult and more expensive than switching over check out registers, he said. If someone gets into an accident with that in their vehicle, it's like a bomb." The only EMV-related change is the notification of cards left in the dispenser when not properly removed by the customer."The cops are very much interested in catching guys with 500-gallon bladder tanks," he said. With the new Passport Version 11.02 software, there are always new functions that come along with EMV support. We have been testing chip card functionality for the past year, performing over 2 million card transactions across the country. Reactivate your agreement to qualify for the software.
If your license has expired, you will first need to
The software is free to anyone who has a current active Passport Service Offering agreement.
When software officially releases for your network, you can schedule an upgrade to the new software and be prepared for the outdoor upgrade when ready. For new sites, Ethernet cables could be used, but our FlexPay Connect methodology optimizes your existing wiring with a new device inside the store to allow for that high speed connection. Your technician can help you determine whether you need to upgrade.įor EMV to work efficiently, each dispenser needs a specific network address over a high speed connection. Newer EDH devices may already have the necessary storage capacity. No, but you do need at least 16GB of flash memory vs the current 8GB. Some dispensers may need a card reader upgrade depending on the age of your dispensers. However, a Gilbarco authorized technician will need to activate your secure devices and make sure they have the latest software. If your dispensers are new, you should be ready. I HAVE NEW DISPENSERS, I SHOULD BE READY TO GO, RIGHT?
You’ll need a CRIND upgrade (FlexPay II or IV, or new Encore 700S dispensers), updated card readers (if not current), enhanced site connectivity (high speed enabled via BRCM), EMV-enabled Passport POS Software WHAT IS NEEDED TO TURN ON EMV AT MY STORE? Yes, however, if you have a customer that has a damaged chip card, the software will not default to mag stripe as a fall-back option to deter fraud. Using stickers and signs let your customers know you invested in their security can help differentiate you from your unprotected competitors.ĬAN I STILL ACCEPT TRADITIONAL MAG STRIPE CARDS? Make sure you utilize all the tools in our EMV Welcome Kit to your advantage.
During the first few days of operation, your cashiers will need to be mindful of this situation and be prepared to train your customers. If the customer doesn’t remove it, the cashier inside the store will be notified. Passport POS software is designed with a safety net that reminds customers to remove their cards. WHAT HAPPENS IF A CUSTOMER LEAVES A CARD BEHIND? Typically, they will simply be instructed to remove their card and proceed with the fueling transaction. Depending on the card, they may be instructed to enter additional information.
Customers will be prompted to leave their card inserted until instructed to remove The biggest change will come at the card reader. Once you have more experience, upgrading overnight can be an option. This is only recommended after you have completed an upgrade at your first site as you will need your best technicians and potential network support. The best case scenario is 6 hours, but you will need to create a detailed action plan with your technician ahead of time. If you are upgrading dispensers and POS software at the same time, it can be an all-day process.